Smart Search
The most frequently asked questions or visited pages are listed by topics below. There is also a link to see all FAQs and pages for a topic. The general search bar is on the upper right (desktop/laptop) or the bottom (tablet/phone). We are also happy to assist you in live chat, which you can reach by clicking the “Let’s chat” icon on the top of every page. Additional contact information is on our Contact page.
Enrollment Info
- Preparing to Enroll
- Diploma Partnership
- Enrollment Agreement
- How and When To Enroll
- How Wait Lists Work
- Obtaining Books, Materials, Labs and Other Resources
- Switching Classes
Course Admin Info
- Emails and Class Messages
- Proctoring Tests at Home
- Due Dates and Deadlines
- Class Absence (Missed Class Meeting)
- Canceled Class Meeting
- Recorded Classes
- Accredited Transcript
- Audit and Drop Options
Fees and Payments Info
Course Tech Info
- How to View and Manage Assignments
- How to submit (and verify) a document to an Assignment
- How to Submit an Auto-score (AT) Assignment
- Exam Proctoring Guidelines
- How to View Grades and Feedback
- How to Watch a Recorded Class
Transcripts and Diploma Plans Info