Switching to an open section in the same course before wait lists are resolved (fourteen days prior to the start of the academic term) is straightforward and may be done by the live support team or with an email to TPS Support. All other switches are limited and require a written request to TPS Support for consideration and discussion.
Prior to Fourteen Days Before the Start of the Academic Term
Switches of enrolled classes are possible until fourteen days prior to the start of the academic term. After this, wait list resolution has begun and switches are limited (this limitation includes switches to sections that show as Open in the course catalog).
Switching to an Open Section in Same Course. Visit TPS live support or send a written request to TPS Support to request the switch from a Held Seat in one section to an Open Seat in another section of the same course. You will receive email notification of the enrollment in the new section and drop from the old section with no change in invoice amounts or dates.
Switching to an Open Section in Different Course. To switch from one course to another, you must send a written request to TPS Support. The live support team cannot approve or complete a switch from one course to another, and you will be directed to write the email even if you visit live support.
Switching from a Held Seat to a Wait List Seat. Switching from a Held Seat to a Wait List seat is not routinely supported. The drop and the wait list enrollment are separate unrelated processes. When you request the drop, please explain your intentions and we will provide options for the particular situation.
Within Fourteen Days Before the Start of the Academic Term
During the last two weeks before the start of the academic term, wait lists are fully resolved so students and teachers will start classes with stable schedules and enrollments. To promote stability, switches are generally not possible once wait list resolution has begun (fourteen days before the start of the academic term).
As wait lists are resolved, we may open seats in specific sections for new enrollments only. Though these sections will show as available (Open or Wait List) in the course catalog, these open sections are generally not available for a switch from a Held Seat. These select openings are determined by the final seating after wait lists are resolved, and so they are generally only available for new (late) enrollments.
After the Start of a Course
Once a course begins, there are generally no switches. Exceptions can be supported for unexpected relocation to a different time zone if the class time is too early or late in the new time zone. Requests to switch due to unexpected academic struggle will also be considered on a case by case basis.